| Issue ID | 1697384 |
| Internal NHTSA # | 11364349 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GL450 |
| Model Year | 2013 |
| File date | 17/07/20 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | When activation of the suspension lift system. Compressor is cooling then a malfunction message appears on the screen. Vehicle shakes violently in the rear up and down at low and high speeds and over any small bumps in the road. This concerns me for the safety of other owners whom may have the same problem. 2013 mercedes benz gl 450 is the model i own currently and ive been having this problem for the past 3 months and i'm almost scared to drive it for fear of something catostrophic happening. Please look into this problem. Even when park and activating the suspension system the error message still appears.. I had a independant mechanic say its the rear air bags and the compressor that has to be replaced because of it being a 4 matic model the air line from the compressor is not supplying the rear suspension with enough air to lift the vehicle thus causing the problem that we have. |
| Vehicle Mileage at Failure | 100456 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RIVERDALE, GA |
| VIN pattern | 4JGDF7CE5DAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |